SmartScoop; won't work out of the box.

SmartScoop uses an automatic scooping system to move clumped litter into a collection bag. It has several features designed to minimize odors and maintenance tasks.

SmartScoop; won't work out of the box.

Postby trberry5 » Mon Feb 25, 2008 3:31 pm

I'm so frustrated. I bought the SmartScoop even with it's bad reviews, in hopes it would be easy enough for DH to deal with while 'm pregnant.

I can't even get the thing to work out of the box. The rake binds with the box itself and gets stuck. I've reassembled it 5 times thinking I did something wrong, but it's still not working.

I've called the help number and got voice mail.

Urg.
--Tracy
****Adopt a Greyhound****
trberry5
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Re: SmartScoop; won't work out of the box.

Postby trberry5 » Mon Mar 17, 2008 3:59 pm

Received new motor from Smart Scoop and it works, but the jury is out on if I like it or not.
--Tracy
****Adopt a Greyhound****
trberry5
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Posts: 57
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Re: SmartScoop; won't work out of the box.

Postby tmn » Wed Aug 13, 2008 2:09 pm

So what did you decide about the updated box?
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Re: SmartScoop; won't work out of the box.

Postby trberry5 » Wed Aug 13, 2008 4:28 pm

It still flung clumps on the floor. The company wouldn't help me any further, so I'm just out the money.
--Tracy
****Adopt a Greyhound****
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