I went and watched the video on their site and I don't see how the rake could fling anything. It does a slow roll over that tumbles the stuff into the waste area. I was wondering if the person who complained on Amazon had the rake installed wrong since apparently it flung when it rolled over.
I just called the company about stores that carry it and none in Texas do at this time. The lady said they will be in Wal-mart next year, but I stupidly didn't ask if that meant January or a more obscure time frame. I also told her about this site and suggested she get with Jeff to set up an area for this new box so maybe we can get some feedback from people who test it.
I love my Cat Genies, but the feral we took in still refuses to use it and I am getting tired of cleaning up pee and poo off the floor 2 to 3 times a day and she will use clay litter if it is absolutely clean at all times. That is why I am thinking I might give the Smart Scoop a shot and just have 3 boxes available since I have 6 cats anyhow. I am leery of the shipping costs to return it if the picky cat won't use it. I just wish more people had tried it or there was a few board testers to give feedback like how the Cat Genie did their box (thanks again Jeff for giving me your old CG tester box!).
The ease of cleaning, the simple pan design without all the crevices and moving parts attached, and the larger waste storage area are what I find intriguing about this box. Also the fact that you can use grocery bags if you really wanted or were out of the ones for the box and don't need to buy those horrible plastic containers like the Litter Maid uses.
Please, anyone who has this box give feedback on how it performs, clean-up, and anything else you think might be of interest.
Dawn

***I posted this on a different topic and probably should have put it here instead***