I have had a LitterFree for about a year and a half, and my cat has adjusted well (he's very finicky). However, this winter we got a new kitten. Because of the location of the LitterFree (in the dog's area) and the kitten's fear of dogs at first, we offered a regular litterbox in addition to the LF for a couple of months. Now we took the regular box away, and the kitten adjusted well. The adult cat has not fully adjusted. Periodically he will go poop next to the box, but he does potty in the box. Now, the box has been clogging periodically, and this seems to have made an annoying situation worse.
I tried to call tech support this morning, and learned what all of you already knew. The company seems to be defunct. I think I can fix the clogging problem, but suggestions on this problem or the behavioral problem are welcome!
I can't imagine going back to the regular litter system. It was a nightmare for the short time we offered it this winter. I am trying to find a way to prolong the life of my box! I sure hope that Pet-Centric was purchased by someone else and they get things moving again soon!

