Hi guys,
I have 2 cats (1 male and a female) and I think both are not triggering the cleaning cycle. Here are my thoughts and what I've tried...
1) I thought it might be because it's not sensitive enough so I adjusted it where barely any pressure triggers it but the red light won't remain when cycle is done.
2) #1 perform and it still doesn't work
3) So I tried to watch them go in (man can that take a long time!) and I think I saw them a few times just jumping in it or standing up onto the globe's lip and not the drawer's lip.
Given #3 (no stepping on the drawer's lip/step), what could I do? I tried using that carboard step they sell on their site but that just makes it easier for my cats to just jump into the globe and not even rest their paw on any lip/step. The only idea I have left is to somehow attach a type of step extender which might force them to get on it, thereby triggering the sensor.
Any other ideas?
Eric
