At wits end here having exhausted every experimental tape, string, cardboard, foil, quarters, etc, etc, etc, etc, etc. modification one could conjure up, to try and get my cats to turn around. I'm not sure if the company understands that if the cat doesn't turn around and stick their head out, the system simply doesn't work;
Due to it's round design and present size, the actual available space with depth enough to accommodate urine is limited to a VERY small area in the center. If they don't turn around and stick their head out, their back side will be too close to the shallow perimeter, resulting in urine soaking through the litter to the liner. My cats are relatively small also, one only 7 months old. Additionally if they don't turn around, they're forced to cover their waste in the direction of the opening resulting in a sandbox outside the robot. Obviously the cat doesn't know this despite their intelligence (one is a sphynx) which makes for a huge dilemma. I want to like it in spite of numerous other needed improvements...3 days left on my 90 day trial and I'm ready to return. Any suggestions GRACIOUSLY accepted!!

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