I have a Bengal cat named Tess - she is just under a year
AND she is driving me CRAZY
I have a Litter Robot and i recently sent the note below to the manufacturer
I am HOPING AGAINST HOPE that someone can help me!!!
Please help
I ordered a litter robot - i think through amazon - i would have to check my records - maybe directly through you. Address below. I have had it about 2 months
Here is what is happening!
My damned cat apparently stands with her head IN the robot, facing the back wall, and proceeds to pooh ALL OVER THE STEP!
She did this at first - and i thought it was because she did not want to step in her other business - i had to operate it manually for a while when i first got it because EVERY TIME she heard it cycle she would run and peer in - and the unit would end up stuck upside down with no litter available - she managed to trip it so many times that i guess it would get stuck - and since i am away from home all day - this was a problem
I called your hot line and the person suggested i cycle manually until it was no longer novel and she stopped running to it and peering in every time it cycled. she did the pooh on the step bit back then - and i assumed it was because she did not want to step in her pee
she got over the novelty and i was able to turn the unit on - and all was hunky dory until just this week -when she started poohing on the step again
I just went to check on the unit and found at least two, maybe three packages on the step for me. GROSS!!!!
She pees inside OK - or at least i think so - there are always plenty of pee clumps in the drawer. there are sometimes pooh clumps too. This errant behavior just started up again this weekend and i am ALREADY ready to SCREAM.
Do you have bigger units out of which her butt COULD NOT PROTRUDE even if she continued to face the back?????
Please help!!!!
Thank you,
C Theisen

