I've had my 'bot for about 13 months now and am still quite happy with it. It's always worked fine, and any problems I've had have been quite minor and usually much more the fault of my cats than of the 'bot.
However, it has started to develop a problem. The plastic sifting screen seems to be curling up away from where it is supposed to touch the inside of the globe. This leaves a small gap of an inch or so between the end of the screen and the inside wall of the globe, so when the globe rotates, both feces and urine clumps get past the screen by sneaking underneath it. They make it into that mysterious hidden chamber where only clean litter should go, and then when it rotates back, the clumps and poops end up back in the litter, not in the drawer.
I read somewhere in this forum that the screen can only be replaced at the factory. Is there anyway that I can get the screen to flatten out again, so it keeps tight contact with the wall of the globe, thus eliminating the troublesome gap? Thanks.
-Rick

