Setec Astronomy wrote:Remember, the PU only knows how many times it's used the cartridge, not how much is in there. It's simply counting down the chip in the cartridge, not measuring how much is coming out or whether the metering pump is working correctly. If it's counted down to zero, the Genie won't run...which is not really what you're describing, is it? At any rate, my last PU also was a little fluky like this, as far as reporting low cartridge etc., but the replacement one has been fine.
Yeah, it's not exactly that it's not running, it's just not filling with water. I can get cleaning fluid to come out in the maintenance mode, clearly showing that it's not completely empty (the indicators only show that the cartridge is low (it's not) not that it's empty, anyway.
Hopefully they'll see their way to providing a new PU
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