Why won't my cat use this thing!?

The CatGenie is the only self-cleaning box on the market. An evolution of the LitterFree design, it connects to your household plumbing.

Re: Why won't my cat use this thing!?

Postby cwlady » Sun Sep 23, 2007 6:23 pm

I had the same problem and tried everything. She would use the litterbox with the pellets but not the CG. I then realized that the pellets weren't as deep in the box and the CG's bottom is rounded and she would slip around some with the pellets. I took out about half the pellets and have had no problems since. All I can figure she didn't feel surefooted with the depth of the pellets. It seems to run and clean just fine with less pellets too.
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Re: Why won't my cat use this thing!?

Postby Hazmat » Mon Sep 24, 2007 8:08 pm

Today I took my smaller cat in and got her spayed today. I know on previouse posts I said that she was using the CatGenie all the time. That is not true ( come to discover) she has been using CatGenie most of the time. 19 of 20 times. this 19 of 20 times I will live with. she will come around! I am not going to give up!

I have already lived with 5 of 10 times she is improving. I will not give up! AS for putting the cat crap into the CatGenie, I stand by that! Cats seem to be very smell orientated. Putting cat crap into the Genie deos work. It is a sort of trade off. My older cat who is used to the thing does not like it dirty, she likes it sparkling clean ( have to run CatGenie a lot), the little one needs to smell crap and pee in order to use it. They are in the mid stage I think. One loves it cleane and one lives it sorta dirty. Fortunatly the older who wants it clean will tollerate a slightly dirty CatGenie. It has only taken a month to get the little one to go from pee on and crap on floor to pee and crap in CatGenie. One time using catGenie to 19 out of 20 is a great accomplishment!

I will not give up as I have stated. I love this CatGenie too much. I will never lug regular litter from the store nor will I lug used litter to the dump again.

I am done with cat litter. This CatGenie is a godsend!

PS. It appears that my new spayed cat that the vet used all stiches that get absorbed. The vet also cleaned her nose and eyes and ears. I am happy !
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Re: Why won't my cat use this thing!?

Postby bchapp » Wed Sep 26, 2007 9:20 pm

Well, the cats won. I'm going to have to send the CG back :( . I did the litter mixture thing and once I got to where it was 90% pellets and 10% clay litter my scardy cat started crapping and peeing in our stairwell. I gave her a few more days after that to come around and every day since she's been using the stairwell as a litterbox. We are putting in a new maple staircase so I could not wait on getting her to use CG any longer, if she pees on unfinished wood we will be screwed. So, with tears in my eyes (kidding) I gave her back her old LitterMaid. I feel like the dark ages are upon me. :? My husband is so tired of cleaning poo & pee on a daily basis he had a meltdown this evening, I tried to get her acclimated to it for over a month and she's just not taking to it.
Last edited by bchapp on Wed Sep 26, 2007 9:40 pm, edited 1 time in total.
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Re: Why won't my cat use this thing!?

Postby BengalsRock » Wed Sep 26, 2007 9:31 pm

I am very sorry to hear that. I finally got both of mine using it all the time.

Taking the poop and putting it in the genie and taking away the other box at the same time cured them both. I don't think my small temper tantrum thrown the first time I saw Hobbes crapping on the new carpet hurt either.

They even sit and watch it run now after they use it.

I am happy. I wish it were a little bigger so more granules could go in it though. Only one can crap between cleanings without the other getting crap all over their feet trying to bury it, not to mention burying the pee too LOL. (even though the pee is not there after it drains)
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2 Bengals, Calvin && Hobbes, 14 litter boxes later....
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Re: Why won't my cat use this thing!?

Postby recreatekate » Sun Jan 02, 2011 10:35 pm

I have two cats, and the older one uses the CG just fine, the younger of the two will defecate in it, but she refuses to urinate in it! I don't know what to do to get her to switch over and it's frustrating. I have taken away all possible substitutes (caught her trying to urinate on my laundry, and I walked in after she decided to use a throw pillow), but I don't know what the next step is. Wait it out?
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Re: Why won't my cat use this thing!?

Postby recreatekate » Sun Jan 02, 2011 10:37 pm

I have two cats, and the older one uses the CG just fine, the younger of the two will defecate in it, but she refuses to urinate in it! I don't know what to do to get her to switch over and it's frustrating. I have taken away all possible substitutes (caught her trying to urinate on my laundry, and I walked in after she decided to use a throw pillow), but I don't know what the next step is. Wait it out?
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Re: Why won't my cat use this thing!?

Postby RocketRobynHood » Thu Feb 03, 2011 11:05 am

I have the same problem with one of my cats. She refuses to pee in the Catgenie. She will poo in it, but no matter how tantalizing I try to make it, she WILL NOT PEE IN IT! ((shaking my fist in the air!!)) She will either pee on the floor directly in front of it, or at the bottom of the basement stairs. My other cats adapted fine, no problem.
Very frustrating indeed.

What I have done so far...

I followed all of the Acclimation instructions provided with the Catgenie...no success.

I did the plastic bag in the bottom, regular litter...slowly adding more granules until 100% granules in the bowl. This SEEMED to work, but unbeknownst to me, she had found a spot to pee that I wasn't aware of, under the stairs in our storage area. I got that all cleaned up and blocked access.

I tried the Feliway plug ins. This seemed to calm everyone, but no success getting her acclimated to the Catgenie.

I got 'Nokout' odour neutralizer to rid the house of any 'trigger' spots to prevent further peeing. The product works, absolutely! But she still wants to pee outside of the Catgenie.

I purchased 'Dr Etsy's Cat Attract' herbs. Not the litter, but the actual herbs. I sprinkle the herbs in with the granules in hopes it will charm her into the Catgenie. All the cats like the smell of the herbs, but I can't say it works definitively as the one cat still will not pee in the Catgenie. And yes, the herbs need to be replenished each time the Catgenie does a cleaning cycle.

I took her to the vet to be sure there were no health issues causing the behavior....she got a clean bill of health.

I have used deterrents to make her usual spots as unappealing as possible, but she just finds a new place, close by, to pee. I even purchased puppy training pads for her, which she will pee on, thankfully, but they aren't cheap, and it doesn't solve the problem.

I have spent a considerable amount of time and money 'CSI'ing' this problem but am getting close to giving up. All I can figure is she does not like the feel of the granules, or the possible 'splash back' she gets when peeing on them.

My next plan of attack is to try less granules in the Catgenie as others have tried with success. If that does not work, I am looking into getting some rounded poly pellets in hopes that it will feel better on her feet/paws. I worry about using any other medium than the Catgenie granules, but at this point, why not?

If anybody has any other suggestions, I will happily take them under consideration. I REALLY want this to work.

ARGH!!
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Re: Why won't my cat use this thing!?

Postby Babygirlnj » Tue Aug 30, 2011 9:03 pm

Hi All,

I came here as a suggestion from Cat Genie. I am hoping I can get some ideas on how to get a new cat to use the genie.
Where do I begin? lol

I have a cat that is 4 years old and has been using the cat genie with no problems. I recently got a kitten that is approximately 5 months old. Prior to me getting the kitten, he used a regular litterbox. No issues. I brought the new kitten home and kept him separate (with a regular litterbox) from the older kitten so that he could get used to his new surroundings.

I then let the kitten have run of the house with the regular literbox still available. The old cat starts using the regular litterbox. I take away the regular liltterbox, the old cat goes back to the cat genie and the kitten starts digging in my plants. I mix cat litter in with the granules in the cat genie after lining. Both cats use the cat genie. I continue this process for a couple of days until there are mostly cat granules. This is getting long, I will try and shorten this. LOL thanks for your patience.

1. clean out cat genie and just use granules. kitten starts digging in plants again
2. remove plants... regular litterbox is still gone... only cat genie remains. New kitten does not use cat genie. Kitten starts crying - at this point is ready to bust a gut.
3, Bring back regular litterbox - sitting next to the cat genie... kitten drops a load in the regular litterbox

Next step... Keep the regular litterbox next to the cat genie. I will not clean the regular litterbox in hopes that the kitten will go to the cat genie that is always clean.

Help... S.O.S.
Any suggestions will be greatly appreciated.
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Re: Why won't my cat use this thing!?

Postby BamZipPow » Thu Sep 01, 2011 6:32 pm

You could put some regular cat litter in a wire mesh packet to use like a scent trainer around the Cat Genie... ;)

You could try treat reinforcement training if the kitten likes special treats...to use the Cat Genie. ;)

Maybe you could train yer kitten to use the toilet instead of the Cat Genie? Just a thought... ;)
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Re: Why won't my cat use this thing!?

Postby ghostrider7 » Fri Sep 02, 2011 9:18 pm

sounds like she does not like the granules, i have one cat like that too and i use the safflower seeds, they work fine as long as box cleans frequently, i love them and so do my kitty's.
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